FAQ

Frequently Asked Questions (FAQ)

Have questions about CANS membership, events, education, or projects? Our FAQ section provides quick answers to the most common inquiries, helping you find the information you need—fast.

Use the headings below to navigate to the topics most relevant to you.

Don’t see what you’re looking for?
Contact us for more information on who at CANS may be able to assist you.

General

No. However, our online membership directory can be searched to find contact information for each member.

CANS encourages individuals and companies to become actively involved in our organization through advisory opportunities.

Most of our decision-making and operations are supported by volunteer standing committees and ad hoc groups. These committees contribute to key areas, including:

  • Government and Industry Relations
  • Membership
  • Finance
  • Workforce Development

If you’re interested in making an impact and shaping the future of our industry, contact us to get involved.

Canada’s Anti-Spam Law (CASL) Compliance
New federal legislation, effective July 1, 2014, changed how businesses communicate with existing and prospective clients. It impacts all electronic communications—from e-newsletters to individual emails to social media. Access the legislation here.

To ensure CANS complies with CASL, we ask all members to confirm their current e-newsletter subscriptions.

Please take a few moments to confirm or update your preferences:

  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner of the screen.
  3. Select My Profile.
  4. Scroll to the bottom of the page to Please select your areas of interest.
  5. Select or deselect any newsletters you’d like to receive or stop receiving.

For further assistance, contact us.

You can reset your password by email or by text message (if your mobile number is listed on your account). Your Profile Administrator can also reset your login credentials on your behalf.

To learn more about resetting your CANSnet password, click here.

If your company is a CANS member, you’ll need to request a CANSnet username from your company’s Profile Administrator. Each member company has an assigned Profile Administrator who can create CANSnet user accounts and manage username/password information.

Your company’s Profile Administrator is the only employee responsible for:

  • Managing the company’s information online
  • Adding or removing employee access to CANS web resources
  • Maintaining current data in the company profile

This person is typically identified when your company first becomes a member.

Need to find your Profile Administrator? Contact Kaila Chiasson, Membership Lead.

Your company’s Profile Administrator has access to update your member listing. To make changes:

  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner.
  3. Select My Profile to edit your listing.
  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner of the screen.
  3. Select My Orders.
  4. Review any outstanding balances listed on this page.
    • If no invoices are listed, this means either:
      • All invoices have been paid, or
      • The invoices are assigned to a different user within your company. In this case, please contact your company’s Profile Administrator.
  5. Click Make a Payment
  6. Select the invoices you wish to pay by clicking the green Pay button beside each invoice.
  7. Once all invoices are selected, click Proceed to Payment.
  8. Enter your credit card information and click Process to finalize your payment.
  9. After payment is submitted, you will receive a receipt by email.
    • If you do not receive your receipt within 24 hours, please email cans@cans.ns.ca to request it.
    • Have your 6-digit order number available when contacting CANS.

You can easily check whether you have an outstanding balance by logging into your CANSnet account and viewing your order history.

  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner of the screen.
  3. Select My Orders.
    • Review the list of invoices and balances displayed on this page.
    • Any unpaid or partially paid invoices will appear as outstanding balances.
    • If no outstanding balances are listed, your account is paid up to date.

Note: If you believe you have an outstanding balance but no invoices appear, the invoice(s) may be assigned to another user within your company. In this case, please contact your company’s Profile Administrator for assistance.

Events

Anyone employed by a CANS member company is eligible for member pricing. Some CANS events are also open to the general public at a non-member rate.

Events designated as members-only will be clearly identified in the online event description.

  1. Log in to CANSnet.
    • If you do not have an account, you will be prompted to create one before purchasing tickets.
  2. Once logged in, hover over Events in the main menu. Select the event you wish to attend.
  3. Click the registration link under Event Information.
  4. Scroll down and choose the quantity and type of tickets you want to purchase.
  5. Click Proceed to Next Step.
  6. On the Order Summary page, confirm your ticket details.
  7. Scroll down, enter your payment information, and click Process.
  8. You will receive a confirmation email and a copy of your paid invoice.
    • If you do not receive these emails, contact Britney MacPhee at bmacphee@cans.ns.ca.
    • Please have your invoice number available when you email.
  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner of the screen.
  3. Select My Orders.
    • All upcoming events you are registered for will be listed on this page.

If you believe you are registered for an event but do not see it listed, please contact cans@cans.ns.ca for assistance.

  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner of the screen.
  3. Select My Orders.
    • This page displays all services and purchases made within the last six months.
  4. Locate the relevant order and click on the invoice number to download or view a detailed copy of your receipt/invoice.

Note: If you are unable to locate your invoice or require a copy older than six months, please contact cans@cans.ns.ca for assistance.

CANS offers a variety of sponsorship opportunities for our events. Learn more about sponsorship options.

Member Services

Three ways to become a CANS Member:

  1. Complete an online membership application;
  2. Visit us in person at 134 Eileen Stubbs Ave., Unit 103, Dartmouth; or
  3. Contact Kaila Chiasson, Membership Lead for assistance

CANS offers two membership types: Full and Associate.

Full Membership provides access to everything CANS offers, including Projects and Documents.

Associate Membership is restricted to companies that provide secondary products or services not directly related to construction. Representatives of Associate Member companies have access to project bulletins and newsletters.

Learn more about membership options.

Yes! CANS offers an Associate Membership for companies that provide secondary products or services not directly related to actual construction. Representatives of Associate Member companies enjoy access to project bulletins, newsletters, events, and CANS Education & Training.

Learn more about membership with CANS.

CANS offers a variety of advertising opportunities for member companies.

With multiple digital formats to choose from, there’s something for every need and budget. You can invest in a one-time placement, purchase an advertising package, or work with our team to create a custom solution tailored to your goals.

Learn more about advertising with CANS.

Industry Education

Registering for CANS Education & Training courses is easy!

Visit our upcoming course listing page, find the course you’d like to register for, and click details. Follow the steps to choose the number of seats and complete payment.

Note: You’ll need a login and password to register. If you don’t have an account, the system will prompt you to create one.

Nationally acclaimed, the Canadian Construction Association’s (CCA) Gold Seal Certification is a recognized standard of excellence for construction management professionals. Gold Seal Certified (GSC) construction management professionals have attained the highest standard of excellence, have proven industry experience, and are held in the highest regard.

Gold Seal certification is available for estimators, forepersons, owner’s construction managers, project managers, safety practitioners or superintendents working in Canada’s industrial, commercial, institutional, and civil (ICIC) construction sectors.

CANS is proud to be involved in the Gold Seal Certification Program and can help you with the training required for your application. Contact your CANS Education team for more information on how to start your Gold Seal journey with CANS.

Learn more about the Gold Seal Certification Program.

  1. Log in to CANSnet.
  2. Click My CANSnet in the top right corner of the screen.
  3. Select My Orders.
    • This page displays all services and purchases made within the last six months.
  4. Locate the relevant order and click on the invoice number to download or view a detailed copy of your receipt/invoice.

Note: If you are unable to locate your invoice or require a copy older than six months, please contact cans@cans.ns.ca for assistance.

Projects & Documents

To access project documents, you must be logged in to CANSnet. Once logged in:

  1. Visit the Projects page.
  2. Click Open Tenders (to view all current projects) or Inventory (to view both closed and current projects).
  3. Find the project you want and click its Project Code. This will open a page with project-specific details, including specifications and drawings (if applicable).

To view documents, click the document or drawing name. A PDF version will open on your desktop.

  1. Select the documents and drawings you want by selecting the box next to each document labeled Download or clicking Add next to each drawing.
  2. Scroll to the bottom of the page and click Download Selected Project Files (ZIP).

A zipped folder containing all selected documents and drawings will then download to your desktop.

  1. Log in to CANSnet using your own profile.
  2. In Open Tenders, click the Project Code for the project you’re interested in.
  3. On the project page, scroll to the Plan Takers/Bidders section and click Add Me to Plan Takers List.

  1. Log in to CANSnet using your own profile.
  2. In the Open Tenders, click the Project Code for the project you want to follow.
  3. Click Add to My Projects near the top right corner of the page.

Why Watch a Project?
Watching a project keeps you up to date on important changes such as Addenda, Extensions, Bid Results, and Awards. You’ll receive email notifications whenever updates occur, and the project will be easier to access under My CANSnet.

1. Log in to CANSnet.
2. Click My CANSnet in the top right corner.
3. Select My Projects.

CANS projects are available for viewing purposes only. Tender forms can be downloaded but not altered or edited.

To obtain usable tender forms, please contact the project owner directly.

Printing your documents and specs is easy with CANS printing services. For instructions on printing and scanning, click here.

We provide a comprehensive selection of CCDC and CCA standard documents to support your projects.

Statutory Declarations

CANS has multiple Commissioners of Oaths on staff who can sign CCDC 9 Statutory Declarations. Statutory declarations are signed at CANS offices in Dartmouth and Sydney.

  • Dartmouth: Drop‑in service is available during regular business hours (8 a.m. – 4 p.m.). No appointment is required.
  • Sydney: Service is available by appointment only. Please contact Britney MacPhee at bmacphee@cans.ns.ca to book.

This service is free for CANS Members. For non-members, there is a fee of $19.95 per signature.

Please contact the CANS Projects Team at projects@cans.ns.ca.