CCA Releases a Report on the Quality of Documents Workshops

In 2015 CCA embarked on a series of “Quality of Documents” workshops across Canada to explore and discuss the issue of poor quality documentation, its potential causes, and, perhaps most importantly, potential solutions to address the issue. With the workshops now complete, CCA is pleased to publish a summary report of both the workshops and the surveys conducted. In the report, readers will find the top five identified causes with the greatest impact on document quality, as identified from more than 400 survey results. Download executive summary and report